Terrible customer service
Edit: I have absolutely answered back to miracle sofa. They are insistent that I install the covers again and take pictures in order to just RETURN the product. I am not asking for a refund without returning it. All I’ve asked for is instructions to RETURN something I bought. And they REFUSE. I ordered two slip covers by using the sizing guide on the website. They came 3-4 weeks later and with ZERO instructions. After asking a friend to come over and help install, we watched videos on the internet to help install and it did NOT fit nor did it look even close to as advertised. It looked like a trashy sofa cover you get at Walmart. Now I’ve been emailing back and forth for weeks and the REFUSE to give me the information to return and receive a refund unless I install it again and take pictures. It takes two people and I am alone. This company is a joke.