Defective Bags! They Will Ghost You!
I bought a bag from Amerii and it came defective. Uneven, sloppy, and damaged. The bag clasp does not line up and came with a small tear. I emailed them and they said that it's handmade and this is what makes it "special". I told them that it is not special if its damaged and poorly made. On top of the 75 USD cost for the bag, I was charged with $25 CAD as well. That's well over $100 in my country's currency (Canada). After back and forth emailing they finally agreed to send me a replacement for the bag and promised me it wouldn't cost me anything. I asked for a quality check before they resend me the bag. They declined. For some reason, they could not. I was charged $25 again for duty fees in which they said I had to pay. Once the bag finally came it was actually worst than the first one. It was unbelievable. It was made even MORE uneven than before with a clasp that doesn't even work... It was made so sloppy that I literally cannot close the bag shut. On their website it states "HIGHEST QUALITY. WE DO NOT COMPROMISE ON QUALITY". This is false advertising. I have contacted them about the defective replacement they sent but I was ghosted. Terrible company. I was looking forward to this bag and waited a whole month for nothing.