I should have checked for reviews…
I should have checked for reviews before proceeding to Carl care . This is a bad one for me . Last week Monday I took my phone to Carl care Ikeja because it wasn't charging and I knew it was a faulty battery but to be on a safer side I went to Carl care and I have one year warranty . on getting there , I was told to drop the phone, reason because they need to change the "board" ..I was like how did charging and board relate but i still left it and the receptionist said to call back on Wednesday. On Wednesday she called me and requested for my phone pattern and told me its cos the phone is fixed and they need to confirm .. So I gave it to her and told her I would send my rider to pick up on Thursday or Friday. Rider called me on Friday only to inform me that the lady told her the phone isn't ready .why! I called her and asked her what's wrong , she said they need to change the battery ( didn't you check every thing before confirming its fixed or isn't the reason I brought my phone cos it wasn't charging?). She gave reasons and I said okay so till when . The lady said they have to contact their warehouse to send them "parts" on Monday because they don't work on Saturday. A phone repair warehouse doesn't work on a busy day !!! To cut story short, after calls upon calls and useless reasons, she told me today that the warehouse couldn't get them the battery so I should come for my phone tomorrow. If I had gone to a roadside shop to fix my phone , It would have been better than waiting for more than a week ..I don't mind spending money !! Carlcare is a NO for me and I am saying this with all anger . I pray I get my phone back in one piece ...