ViewQwest - an unfortunate mess
Context: ViewQwest is reliant on netlinktrust (broadband provider) in SG to first set up right, before the ViewQwest modem can be setup. Problem: A simple set up took ~2 weeks+ and ViewQwest was uninterested in speeding it up. First, it took about 1 week for Viewquest to troubleshoot and then send us to Netlinktrust, and then daily calls for 1 more week to Netlinktrust to do the tech set up and communicate to ViewQwest. ViewQwest doesn't responsibly manage things end to end even though they charge activation fees (ironically). Advice for any future ViewQuest customers: Know that one just has to do a daily chasing and don't expect ViewQwest to help you get internet set up fast. Buffer at least 2.5 weeks and about 30-45 mins everyday to call. Be prepared to have get different answers from each agent and piece things together to solve.