This airline lies about excess luggage…
This airline lies about excess luggage causing customers to pay more money after they already charge you. Beware of using them. They quoted me a price from Dublin to HK with transit in Beijing. My bags were checked through. When I was about to board in Beijing, a few of us were pulled aside and were told that actually we now had to pay additional fees. Please note I had both called and visited Hainan airlines offices to confirm my luggage quote prior to departure. The most disgusting way to be treated as a customer.