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Mike S

美国

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Canyon Legal Group

Canyon Legal

Bottom line: If you have a lot of debt and really need a group to give attention to your situation, this is not the company for you. I specifically went to them for one specific loan that was causing 90% of my problems and they never talked to the creditor even after I reported to them that the creditor was continually contacting my employer. They did NOTHING about it, NOTHING. I've been with Canyon Legal group for 18 months. They act as predators that speak well over the phone before you sign your contract, but after, they don't respond in a timely manner to your inquiries and they don't contact or respond to your creditors. They pocket a significant amount of money for you with promises that they'll relieve your stress, but I'm more stress now that I found out they do nothing for the money they're paid. I've been summoned to court three times and the creditors still call my employer and family because Canyon Legal never talks to them. In the 18 months so far, three of my creditors have not talked to any representative from Canyon Legal. Also, everything is the computer's fault. The customer service people you work with are only processors. They don't have the ability to perform real customer service. "The computer" or "the system" are the excuses they use not to perform anything for you. They did respond quickly though when I filed a Better Business complaint on them. There are other options out there, do your research...

2021-06-30