unreliable shipments, creating more work for me
I feel like i’m repeatedly having bad experiences with our abby & finn subscription. Orders arriving late, last time the website was glitching and sent and charged me for two subscriptions, giving me an extra errand to return the extra one. This time the shipment arrived 5 days late, and I had to go out and buy diapers in the meantime. When it finally came, it included 3 packs of travel wipes instead of the 4 packs of regular wipes I ordered. The pre-printed note in the box said “sorry some of the diaper prints you ordered were out of stock, so we replaced them to keep your order on time.” Swapping out diaper prints is not the same as not sending wipes that we need and we’re relying on. Now I have to go out AGAIN to get more wipes. We never had issues like this with our previous diaper subscription brands. A diaper subscription is supposed to make things easier, and abby and finn is creating way more work for me than it’s worth.