Getting bad online
The DBS online banking is getting bad. I am overseas and trying to change my fixed deposit maturity instruction online. The website claims i can do it online, but after i input all the details the system says 'function disabled and call bank'. I try to compose a message to the bank, the messaging function is totally disabled other than getting fee waiver for credit card and cashline. The digibot is not updated with the latest changes and patchwork of the online system. Piyush was commenting last month on the Global Singapore network about how engineering is changing their bank. But i am seeing a decaying infrastructure that is going backwards.