Small business owner frustration
I am a small coffee shop owner and we have bought equipment from voltage on a number of times. I hate to give a bad review and rarely do but the last couple of purchases we've made the communication is just not there. Tried to buy a grinder that was on the quick ship, placed the order then was told they didn't have it (I was confirm they did and placed the order immediately - it was on my cart already! Have been trying to get someone to answer me about the status via phone message, email and website messaging and nothing. Purchased a grinder back in September which is giving us a very hard time and cannot get anyone to answer what I need to do to get the grinder situation fixed, either use the warranty o troubleshooting or whatever. Very frustrated and probably won't use them again after all this issues are over!