0% credibility nor accountability provided by Qoo10
Bought a blender from a seller on Qoo10. Blender claims to be able to blend ice and all. However, tried blending avocado and HL milk for the first time. Machine doesn't power up and the bottom of the blending jug got burnt. Seller mentioned the blender can't take milk. So fine and trusted seller, so I did not attempt to power up blender again. Tried blending fresh fruits with ice and water a week later, still doesn't power up. Seller inform to try another method which I tried and it doesn't power up at all too. Seller kept advising other methods of testing despite the food wastage that have been going on (inability to blend). Videos sent to seller all these while as proof. Seek help from Kylie (Qoo10 Customer Service) but she mentioned nothing could be done on her end even though I received a defective product which the seller had refused to acknowledge as it had past 7 days since I receive the item. False advertising of features for one, no actions could be taken to seller who patronizes you, asking you to try multiple ways for second. No accountability on Qoo10's end to ensure safe dealing/fulfilment through 3 months warranty period. Seriously bad experience and will never use Qoo10 ever again!