Overall Best Around
Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking to straighten out a complicated problem. The online chat support at night is generally good, if you get connected to SAHIL your problem will be solved very efficiently with no wasted time. If the daytime support staff were half as good as Sahil, this would be a five star review.