Very Negative Experience Zero Stars
Unfortunately zero stars are not available for this company. The company is happy to talk to you when you are giving them money. However trying to get a refund is very difficult. I had tickets to a live event which got cancelled (covid) and moved to an online event. As this was not the event I had purchased I sought a refund and was denied so I decided to attend virtually. I tried the event on the first day and activated the 100% money back guarantee. You need to read the ts and cs carefully as it’s a precise process. You have to talk to an event trainer (whose job is to try and make you stay) in a very limited time window, and fill out feedback forms (understandably). You are meant to be returned the full purchase price within 30 business days. Personally I had to follow up with the company and didn’t receive the refund until six months after the event. Even then, they only refunded half. As a multi-million dollar company that promotes some brilliant and successful people, this business has no integrity and I would not purchase through them unless you are certain you will not need any form of after sale assistance or a refund.