Have not received order since Feb 24
I made an order on Feb 24. I still have not received anything yet. I appreciate that Yuyakata responded to my email on May 11 saying "We have carefully checked and it seems the parcel is still in transit in Guatemala. As there hasn't been an update on the recent status yet, we have contacted the post office and are awaiting their response on this." and that " In case the carrier should have lost the package, we have still offer you a free replacement or a reimbursement." But they have not contacted me or responded to my emails since that date. And the links they gave me to track my order don't work. I understand that I live far away and there is a time needed for the shipment. But 5 months of waiting and no feedback on their part makes me disapointed. ¿Yayukata did I just lost €91.98 for giving you time?