Poor customer service wouldn’t recommend
I had purchased a Diego cosplay from them but it was too small (I had even followed their sizing guide, which doesn’t work 🙄) I emailed them for an exchange and all was going well until I replied saying I’m happy to pay the shipping fee and I would like them to send the return address which they did not for a good number of weeks. Yesterday I emailed again to say I haven’t heard a reply from them giving me the information I needed to return the cosplay, Denise sent me a screen shot of her message to me and then saying I’m the one who didn’t reply to her, which was a total lie. Poor customer service and I will be selling the cosplay elsewhere since I quite honestly don’t trust miccostumes not to scam me if I managed to send it back.