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Mr Butler

英国

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YI Technology

Very disappointing

Had a number of these cameras for many years, they were originally very good and was so pleased that I took out a yearly subscription. They took my money, then they took it out again about 4 days later, I contacted them and asked for it to be refunded as I had not authorised the second payment. They refused and said they would add a second year subscription. After a number of emails I eventually was given a refund after saying that I would go to my credit card company to ask for a charge back. Shortly after I decided to start replacing my YI with a different make as I was finding it very difficult to view recordings because of the amount of adverts put in your way on the app, it was taking longer & longer to view anything. I now only have one YI camera I have not replaced & tried to view that this morning on the app, after 15 mins of clicking to view the recording all I was getting were 30 second adverts, one after the other. I have now given up and written this review and will replace this camera as well. It is a shame they are good cameras.

2026-07-26