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Michael Craig

英国

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plasticstorageboxes

Avoid like the plague...

Oh dear, I fell for this one, and I should have researched better. I must concur with the majority of negative reviews here about this "company". Payment taken, an email received that my order is fulfilled...but no tracking information, and two months later, no delivery or explanation either. After several emails and a request for a refund ignored, I eventually received one short anonymous message apologising for the missing delivery, citing "a skeleton staff" as the problem and that they would contact the delivery company to find out what happened. But no follow up message was received as to progress, and upon another request for a refund, that too was ignored. Utterly useless, abysmal and non-existent customer service. I deduce that a skeleton probably does run this business. It sits in a room, creating clone websites that take automated orders and payments, but hold no actual stock, instead taking a percentage from the company that does deliver products - sometimes. As soon as inevitable queries arise, the brainless skeleton freezes, unable to deal with real-world people. Lesson learnt! Check Trustpilot first!!!

2023-11-27