Customer service non-existent
I ordered two 4 packs of German Army surplus long underwear bottoms. I received two 3 packs. I brought this to their attention both by phone and email. I was told they would look into it. About 3 hours later, I received a message that it was their mistake and it was a 3 pack not a 4 pack. Sorry for the inconvenience. No remedy offered. Even when I pointed out to them that I had been overcharged, no remedy offered. I disputed the charge with Visa for the price difference. I would not have to do that if Sportsman's Guide had even average customer service.