Kenner New Orleans
I told the cashier I was here to get Tinker bell she said she isn’t ready. I asked about the cameras when I went in and asked if I could see where they kept her Because I never saw her on the cameras. The cameras don’t show where the kennels are and it’s dark. So you have no idea like the one in Jacksonville where your pet is the lights are out at night. Real shady why even have cameras? They were supposedly doing her nails and the bath. I was told no I could not have a tour or just peek and see where they kept her. I was there 5:23 I was told they are just now doing her nails and bath. I sad ok no problem. Then I guess the assistant manger in a rush just rushed my wet dog out to me she is a shedder and a good bath was not given! My regular vet charges 25 for all because she is small that includes the works. She was wet and I mean wet fur flying stinking with no collar or leash practically thrown at me and she was peeing on me and the floor. I told her she stinks she said “ it was maybe because she was peeing” I’m like Really? All on me and the floor. This was horrible to have a wet dog fur flying all over and pissing on me and the floor. She didn’t even wipe it off the floor with three other clients there. This is totally unacceptable and unprofessional. I fortunately had her other hardness her service one and leash in hand Thank God because I took her out side to finish peeing. Then went back in another young lady said do you need anything I said yes her leash, collar with her rabies tag and food and treats. She got them. She said she didn’t eat except for treats. I appreciate they took my Dog I had a funeral to attend. But that experience was just unreal. I put my Tinkerbell on the back of my truck I had some dry dog shampoo spray in my truck and sprayed her right there in the driveway. Look at you cameras if you have some out there. Just unreal! Fur just a flying toweled her off she stunk I would have rathered them not act like they gave her a proper bath. Just leave her dry. A wet not washed properly Dog just stinks like a wet dog Dang! For 25.00 you give a dog a good bath not wet and throw at the client with no collar and leash. Even your sign says dogs must have a leash on, one guy look at me I’m like unreal how they just threw her at me. He said for sure. Another client at the desk was did they give my dog a bath he said at checkin he asked for a bath for his Shih Tzu the young lady said it wasn’t put down. I think they were just behind. Like I said this is Totally Unprofessional!