Digiportfolio Closure took 1 month, cannot close bank account from their end....
One of the worst organisation I had ever dealt with. Close 2 investment portfolios, with roughly the same amount, the latter portfolio was closed earlier than the earlier initiated closure. I had to call them 4 weeks and 2 calls later to expedite the return. The teller on the phone communicated to me was rude and unprofessional. Now I am facing an issue with the closure a bank account. I have a 14 cents interest to be debited to my account and I have called them to say I can forfeit and close the account without receiving it. Yet, they cannot close the account from their end because of this interest. What low level organisation is this? Thank god I have ported over to the other bank. Just want to get this nightmare over and done with.
