Will NEVER go through the HORROR again!!!!!
If you want a smooth, carefree, quick and legal service, Giztop surely ISN'T that. I ordered A Xiaomi mi 11 ultra via express delivery and paid extra for it. Acc to Jessica she said the phone will come within 15 days for express service cause of covid (even thought the website says 7-14 days) . But after 1 month my package was no where to be found. 1000 euros were stuck and whenever I mailed them I got 1 reply every two days saying "be patient". After more than a month my package came, (I wish I could post the pictures) it was just the outside cover and no phone inside. Imagine the horror. I thought I was scammed. I kept asking Giztop everyday what was going on and every other day Jessica would tell me please do your investigation from your side cause we sent it from here. How am I supposed to investigate, when the courier service was theirs. But I did investigate leaving my work aside, because it was my money that was stuck. So what I got to know was, to save taxes and custom duties they don't declare the phone to customs and declared the 1000 euros package as 6.99 euros worth phone repair parts (again, wish I could post some pictures). So customs confiscated it, I don't know in China or Belgium aur my destination country. To make the matters worse they took the express delivery money from me and still sent the package via standard delivery (proof on the outer package label). After wasting hours behind there back I did get my money back, loss of 50 euros for me as PayPal exchange rate. But I don't mind that, 50 euros is my lesson to never go near Giztop again. So after almost 2 months the only thing I got was stress and time waste. Hope this review saves many other friends from this horror. Cheers!