Shipment always delayed
The contact lenses are great, but I am always struggling to get them. I have been buying contact lenses from Uniqso for nearly a year (this is my 4th purchase), and there have always been delays in their processing times (which vary based on the product). This time, I waited 2 weeks after placing an order as per information given on their site but the lenses still weren’t shipped. I then emailed them just to get a response that they’re waiting for the items to reach their warehouse. I’ve been asking for updates nearly every day now and no one is replying to me. Those are prescription contact lenses (I need them to see) and aren’t the cheapest on the market, so I would really expect someone to give me some sort of an update. I will wait a couple more days and then will have to open a dispute via my credit card company as now I don’t have my contact lenses and I’m down £170. Their approach is extremely unprofessional and needless to say, I am very disappointed.