If I could pick no stars I would
If I could pick no stars I would! I ordered 2 bridesmaid dresses, they looked beautiful online! When they were delivered they had an awful fishy smell to them and the quality was horrendous! I order a size 14 and my size 10 bridesmaid could even get it close to zipping up! There was no way that it was a true size 14! When I emailed them asking for a refund and to the return the dress stating they smelt and the quality wasn’t good they told me to wash them. I then said the quality was still poor they said to gift them to a friend! I would not accept the resolution and said I want a refund! They offered me 50% back and to keep the dress, I was not happy with this and said I want at least 75% back or I want the full 90% that is stated on their website and to send them back! They then said to send them back I would lose more money as it had to go to china (it seemed to me they were trying to scare me on losing money than to accept responsibility and give me a refund)! We went back and forward on emails until I accepted a 70% refund and to keep the dress! These will end up in the bin as I couldn’t possibly give these poor quality dresses to anyone! Order number was ZJCN2226844UK I’ve seen a lot of their response and it always seem they can’t find the order when people have left poor reviews! It was was under Samantha lees and you can use the code I have posted to find the order.