gross taste, bad product, worse customer service
bought 8 bottles, 2 each of their whiskey, rum and dark rums. Opened 4 to taste test, they're AWFUL, bad initial taste and lingering aftertaste. two were heavy sweet. Tried them in mixed cocktails as a substitute for Manhattans and Old Fashioneds they're just gross. per their website, contacted them to make arrangements to return the 4 unopened bottles. no response. Had to email again. finally got a return shipping label. I repackaged them using their original shipping materials and their box and packaged it the exact same way. Took photos as proof of careful packing. Shipped it back. Followed tracking. Once it was delivered game them a week. no refund. emailed them letting them know tracking said it had been received back. no reply. no refund Emailed them AGAIN, finally got a reply that they only refunded me for 3 bottles because 1 arrived damaged and unsellable. I asked for proof of the damaged bottle and sent them pictures of my packaging and asked for a refund for the 4th bottle or proof that it was damaged. No reply so now leaving this review. Do not buy these products. they taste gross, and customer service is nearly non existent.
