Avoid this company by any means, its a scam
This is company is basically a scam, I will tell you my full experience and you can decide yourself. I did a first attempt to buy a voucher with them, they took the money and the website crashed. I sent an email to their support asking for my money, they indeed refunded me back after a week. Then I made a second attempt to buy the voucher, this time was a success. I then tried to use my voucher to book a ticket, the write in their website that they process the request and get back to me within 7 days. It has been now more than 20 days and I didn’t receive any response from them. I have sent 5 emails to the support, tried to call them (apparently they put an invalid number) and also tried the live chat option. Basically no response from them!!! So they just took the money and didn’t give me any service in return Update: they issued a refund for me. But still, it was a very stressful experience that I don’t recommend anybody to go through Second update: they tried to reach me out via Whatsapp to convince me to remove the review. Also it seems that they are tying to push on the website itself to remove my review. Would be a shame of Trust Pilot if they did so….