I have tried NOT to write this review…
I have tried NOT to write this review but cannot see any other option available. I purchased an item from this company on 15/04/23. On 22/04/23 I decided to check on the order on their web site. I can find no way of contacting them directly to ask if they can provide a tracking number or delivery update. The only contact possibility is a chat window which says it is unmanned at present and please leave a message. I did this and then checked back a bit later to find it was saying as there had been no recent activity on the chat it would be deleted. Now, any reputable company would provide contact details so either they are (i) dis-reputable or (ii) a bit naive. Either way, it does not reflect well on the company nor instil confidence in them, when you are unable to make contact with a company regarding an order you paid for. The only other available means is to go through PayPal whom I used to pay them. This review will be updated when there is anything more to report. UPDATE; All has become clear. After much searching and wandering around their web site, I have found that apparently, the company is based in Hong Kong and ships items from China. So the 'ships within' 5 to 7 days or whatever it said whilst is true, gives a false impression you should receive your item by then. They will ship it in that time frame and then it's in the hand of the Gods. This also explains the lack of contact means. All the info is there, it's just hidden away and difficult to find. Finally the item has arrived.