Uber car service: Deceptive Dynamic Pricing and Poor Corporate Ethics
I find this Uber’s pricing policy unacceptable. The price displayed at the time of booking a car is not guaranteed, and any traffic delays result in a unilateral increase at the end of the trip. Added to this is the appalling ethical management: the driver's share is approximately one-third of the total fare paid by the user. Uber makes disproportionate amounts without offering any protection or transparency. I used in the past few weeks Uber in Canada. On two occasions, I saw the final price increase. The associated message indicated that I had given the driver the wrong address. Obviously, this wasn't the case. I tried contacting Uber customer service, but they have an automatic question-and-answer system. There's no way to describe the problem in plain text. The last time I used a transportation service, I asked the driver (before getting out of the car) to show me how he closed the service. He had no choice. Only one button to indicate the end of the trip. On that occasion, the fare the driver receives also appeared. I paid over $42. Uber only transferred $16 to the driver. Terrible behavior by Uber.