Where do I start
Where do I start? Spend some of that $3.6 billion in revenue from 2025 to monitor your orders once they're shipped? Oh wait, you already do that, you just do monitor tracking information for "delivered" status for reviews - instead of making sure something was delivered correctly, huh? But your representative and your company's stance on doing that is, "it's gonna cost too much, we do it for the discounts we offer"(again, $3.6 BILLION). Or how about: take some responsibility for operational errors with the vendors you choose to use? Or maybe even: not take 2 weeks for vendors to reach back out when contacted with notice of an error? Ridiculous company policy that's clearly in place so you not only don't have to pay to provide good service, but so you can stuff your pockets with the cash people give you for services you DON'T DELIVER ON???