I submitted a passport application…
I submitted a passport application through this service on 7/6. I was supposed to have my passport in hand by now. I have three open inquiry tickets and no responses. I am travelling on 8/23. I must cancel by 8/9 if I have no passport in hand. Not satisfied at all with the lack of response. If EP wants to respond to me my application # is GW-4621E9509.