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加拿大

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EaseFab

Won't send me registration code

Easefab Lossless Copy runs pretty well as a program but the customer service is frustrating. I recently upgraded and forgot to take note of the Registration Code. After upgrading (from 5.5 to 5.7) my program became a trial version and I needed the registration code. I emailed them on Saturday asking them to email me the code. I gave them the transaction ID, the date of purchase with the email I used to purchase. They claim to reply within 24 hrs. It is Wednesday and still nothing. I've emailed them three times, still nothing. Very frustrating not being able to use the program. Word of advise: if you ever want to upgrade or do a reinstall be sure to go into "Help", "Register" and write down the reg. code.

2023-02-01