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Sara Correia

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Domestika

I was mislead to subscribe a whole year without wanting to

I activated a Domestika subscription without clearly intending to purchase this service. The way the subscription was presented did not make it sufficiently clear that I was signing up for a paid and/or automatically renewing plan. As soon as I became aware of what had happened, I immediately requested cancellation and, where applicable, a refund. I submitted several support requests on [starting on 16th of July], but received no response. Any response. I am requesting the immediate cancellation of the subscription, written confirmation that no further charges will be made, and a refund of the amount charged. The lack of transparency in the subscription process and the failure of customer support to respond are unacceptable. I recommend that other customers carefully review all terms before subscribing.

2026-08-07有帮助 2