This has been the absolute WORSE…
This has been the absolute WORSE experience ordering from this company. I ordered (2) dresses a little over 2 months ago - those items were never received. Their responses are a bunch of BS - I emailed them 2 weeks after I placed my order and this was their response: "We received your order. The item will be processed within 3-10days from the day you made your order, and after that, it may take 7-15 business days to be delivered normally. Your order is under normal process, please be patient. " My order was placed on May 3rd - I emailed them on May 17th to find out the status of my order - so exactly 14 days after I placed my order - " . . . item will be processed 3-10 days from the day you made the order . . ." - their response is non-responsive as they already have provided a BS ANSWER as the window to process the order (according to them) has already passed! The rest of their response " . . . 7 -15 business days to be delivered . . . " - total BS! And then to say to a customer "be patient" - YOU NEVER TELL A CUSTOMER TO BE PATIENT!!!!! There is a long trail of emails - and they say the same robotic moronic responses " . . . you will be charged a 15% processing fee . . ." - How can you charge the customer a 15% processing fee when you never received the product? Don't worry - contacting my credit card company today! This is the worse company I have ever dealt with - horrible customer service - no telephone number to call them and insisting charging the customer a 15% processing fee to cancel the order and such order was never received. DO NOT ORDER FROM THIS COMPANY!!!!!