Paying for a stolen package
I purchased through Lovense and have had nothing but problems since I have. I couldn't make an account through their website and never got tracking. I reached out after buying to cancel the order because I had so many issues and I got told it had already shipped but if I refused the package when it arrived than it would be sent back for a refund. The carrier the day it arrived never rang my doorbell, he left it in a hallway and I didn't receive any notification that it was there until I checked the tracking almost an hour after it was delivered and saw it said that. I went out into the hallway and the package wasn't there, I live in a apt building and searched everywhere and never found it. I reached out to Lovense and they told me they would investigate this and then I never heard back from them. I waited over a week and finally had to get Paypal to reach out to them and all they did was give Paypal the tracking link showing it was delivered. So I have basically paid for a stolen item and I have to fight with them to try and get my money back. Will never buy from the company again.