Inferior product, superior service.
Inferior product. Horrible sizing. I followed their guide, it still didn’t fit our couch. It is not pet-proof as described — in fact cat hair gets fully woven into the fabric by a cat just walking by it, and there’s already a massive hole where one of our cats scratched. The fabric itself is soft, but it’s pilling in the spots where both my husband and I sit. The ties broke the first time we installed it, and we have to physically turn our very heavy couch on its end in order to get it on, so not exactly convenient and easily cleaned. The customer service I received when I sent in my complaints was superior. But don’t waste your money.