Horrible customer service
Horrible customer service. I'm a real estate agent, subscribed to the service for 7 months, upgraded my account to use extra features. Cancelled the subscription, was charged twice after cancelling, and continue to receive back/forth messages because they claim to not have an account with my information, yet they've taken my payment for seven months. They ask for my credit card again, then still want additional information. I've turned the entire matter over to AMEX. Product overall provides useful, curated data, more for the general public since there are several realtor accessible programs that provide the same data. The platform and rental values are based solely on Airbnb stats, which makes the data useless in several high-end markets (Kiawah Island, Palm Beach, etc.) where Airbnb is less common.