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Mary Helen Frank

美国

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FlyVagary

Would NOT recommend

Our agent was pleasant, but we had many delayed responses or no responses during the scheduling process and after. I wasn't able to see our flights on the airline apps until right before we left, which stressed me out. One was due to incorrect processing on their end. The other is due to not receiving the right confirm numbers. Our flights were dramatically changed, and we were notified only after I reached out. Seat assignments were greatly important to us due to a disability and I wasn't able to get assistance in time to secure the proper seats. After numerous calls to the airlines were able to notify Fly Vagary of the problem despite their assurances that all was well. In fact, our flights were ticketed but not connected to our reservation. We received no help when our return flights were canceled and left us stranded in NYC, far from home. If we saved any money during this process it WAS NOT WORTH IT.

2023-06-29有帮助 2