Horrible Customer Service
Booked a flights via Kiwi.com for 2-segment travel in Indonesia. Batik changed the first flight so that it was impossible to make 2nd flight. Kiwi.com said only Batik could provide new flights but Batik would not recognize the Kiwi booking number. Could not speak to anyone, only via text. After 8 hours trying, booked new flights that cost $460(there were many flights available). After four months, got refund for only one-third of $360 flights.