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betty

美国

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Online Expeditors

Very misleading and upsetting

Very misleading and upsetting! I've called for a week to get a refund on a order that a representative claimed I would be able to get a refund on. The manager refused to give me a refund because I ordered the services a while back and $230 have been thrown in the trash because that is what this company is at this point! On top of the rude response's and robbery of your money you are placed on hold for 30-40 min at a time and the manager took 5 days just to call me back. I am furious at the bad customer service and my money being taken like this. I hope this company will be out of service. I will continue to report this company and follow up!

2021-08-16有帮助 1