Never delivered
Says the package was delivered. I was home all day and have a ring door bell. It was never delivered. Contacted lovense to find out the carrier and to let them know it wasn't delivered. They told me that sometimes the carrier says it is delivered when it isn't and that I needed to wait a few days. I asked for the carriers information and have not heard back. There is no number to call lovense so you are at the mercy of their email.