I ordered a specific KK bag 3 weeks…
I ordered a specific KK bag 3 weeks. Later I received a Black backpack nothing like the one in the picture that I ordered, I emailed the company and they replied ,oh we were out of that one but you did order this one. (huh?) That made no sense. I'm trying to get my money back and they want me to jump through hoops and said finally well if you insist on returning it it will cost you a lot of money for postage. My reply is you messed up you're paying the postage ! no reply, l would not recommend this company. I do not know how they received any stars. Yes, I did contact customer service and any other email within their company, whoever would listen and that was their reply.