Dubious Business Practice
I purchased a ticket for Tony Robbins virtual event, and as there was no clear indication that the deluxe event pack was already included, I purchased an additional event pack. Upon 24 hours of the purchase confirmation, I made an online query regarding the additional deluxe event pack. However they refused to provide a refund as "Unfortunately, a refund is not something that we can provide, as once the payment has been processed, the order is fulfilled and actioned immediately." THIS WAS DONE IN LESS THAN 24 hours, so they are magically able to pack and ship the box INTERNATIONALLY within 24 hours. Complete and utter disregard of consumer rights