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Philip Croker

英国

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OUKU

Really poor experience

Really poor experience. Purchased a blazer that was shocking quality with a really bad plastic smell. Tried to arrange a return only to find that 1. The returns process was falsley described and 2. When i figured out the process all i got was an error on screen telling me to try again later. When it finally worked i just got a message on screen saying it was out of warranty, despite it still being within the warranty period. Total scam, severely poor quality goods misrepresented in the image on the website

2025-09-01