Terribly company - 0 stars
If I could give 0 stars, I would. The company will not give refunds even when the event was cancelled and was giving refund to ticket holders. Their prices are terrible. To try to get some money back, I was forced to buy tickets from them to other events. A $45 priced ticket was sold for $200 and then they charge service fees. When my tickets did not arrive as promised, I repeatedly called, emailed and did instant messages. Each time I was on hold for at least an hour. Once, the automated system said the hold time was 5 minutes but after 75 minutes I gave up and requested an email come to my address. They say that it is quicker to email. Don't believe them. I never received an email. When emailing them from their "contact" box on their website, I never received a reply. I have asked for a manager to call me but as of now, I have not gotten a call. The representatives will not connect you to a supervisor. One rep did say they had weekly meetings and I begged him to let his management know that customers are irate. I finally received an email. It includes the name of the original ticket purchaser who supposedly will meet me at the gate? I called the phone number listed and it doesn't get answered and there is no voice mailbox set up. Total scam. Never, never do business with them .