Don't Trust the Guarantee!!
The product touts its guarantee...but the hoops to jump through before they allow returns are monumental. Photos on a regular basis, waiting a certain time period, etc. This is not at all clear from their massive and continual marketing. The product was very heavy, despite contacting them and following directions carefully. Using it made me wait more than an hour or more after application to apply sunscreen protection to my face...then it seemed to block any absorption. Some messages to the company went unanswered, only AI responses that did come through. You will get constant emails from AI characters about Nordic skincare and lifestyle. Overall, the product is not as promised, the customer service less than helpful and the return/satisfaction guarantee useless. Update: the company reached out (a human representative) and offered a 50% refund as a gesture of goodwill.
