Holding funds and ignoring KYC verification (Ticket #112891)
Terrible customer support. My crypto withdrawals from G2G were blocked. I was asked to complete KYC, and I successfully submitted my passport over two weeks ago through their secure link (Ticket #112891). Since then, I have been completely ghosted. No replies to my emails, and my account remains restricted. It is unacceptable to hold funds and ignore verified users. Please resolve this immediately.