ive been playingat joo casino for…
JOO CASINO stole my winnings of $6496.50 ive been playingat joo casino for years,havent won anything big,except for today,they have this promotion,that if i deposit $65 ,they add a bonus of $40 and a free spin of 65 on $1 bet,i used them and won from $100-$300, never had an issue,till i played 5 lion megaways 2 i only have $100 the so i played the game,whicp luckiy i hit the max win in$2 3200x hittinh $6400, found out that all bonus money,my real money is .50 cents,i have a plan in place where is to play the whole winning till i finish tye bonuses to become money,i played for 3 hours straight,my plan is to bet low,played it till whatevers left in the balance,i hit free spins,after free spins,where it came to the point that i only have $700 bonus money to play,the remaining money is still at $6k,i was so excited,coz im coming close to withdrawing my winnings,when i felt that i already hit the target,then my winnings is around $6496.50,i was playing hacksaw ,look at my balance,all of a sudden $6k was missing,my heart sank,i panick,i thought someone hacked my account,immediately message support,with no warning they said they took all of it ,all they can say is that i hit the max and im playing with joocasino money,they apologize and they said theres nothing to be done,right now,i was fuming with anger,and coz thats money i won,gambling is about luck and i was lucky today,but they deemed that its not my money after that even the $496.50 i cant withdraw and they suspended my account,i alreadt have screenshots of tey conversation and the screenshot right now,it is so UNFAIR!!!! FEB 1,2026, where can i go and complain so i can get my money back? please help,i won fair and square!!