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John C

美国

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Thumbtack

Poor follow through

I scheduled 5 days out, two days prior to fan installation I get an email telling me they don't have anyone to do the job. I called and now I have to wait another 5 days to schedule. Lowe's has made a strategical error linking up with Thumbtack. Hopefully it will get done in 5 days, but I strongly suspect I get an email in 3 days telling me they can't keep that appointment either. As I prognosticated... I just received an email informing Thumbtack had no one do do the job and to reschule, again. This entire process is laughable. After updating review received a call stating they found a pro that could come on Tuesday. No call/no show. Canceled install and hired another company.

2026-06-22有帮助 1