Update to my initial review
Update to my initial review So the VIP support got in touch offering me 50% discount. Once again I tell them I do not want the product. Once again they tell me they will refund the product price but the shipping cost is my responsibility. I've never come across a company. So beware if you buy a table but they send you a lamp it's down to you to pay for their mistake if u don't want the lamp Update after reply- What the reply fro. Mandy doesn't mention is they offered me 60% refund. So why would a company offer such a big refund if they sent the correct item out 🤔. Anyway here's my reply to them because they still do not get it Once again see the attached photos The 1st photo is the black and gold picture when you select the BLACK option with the BLACK description for colour of table you want and as I said the product code ends in 174 The 2nd picture is the picture you see when you select the black/gold option. Can you see that the picture is the black table but the description is BLACK/GOLD. The product code is 166 which I assume is the black and gold product code I do not understand why u cannot see this. Do you not see the mistake you have made? Update 20/5 This update is about the support team as I still stand by my original posts. There is a suggestion that there is no support team and they ignore emails. That's not true they regularly communicated with me and answered my queries we just didn't agree with their explanation but I've changed the rating as I was impressed that they kept the contact going and we eventually agreed on a solution.