They are absolutely terrible
They are absolutely terrible. I really wish I found this site before purchasing. It was recommended to me by someone who purchased a Scarlet Witch costume. I ordered it in enough time to arrive for a event I’m attending. I emailed to see what’s going on as it has not shipped. I’m told it was not made yet and in production which contradicts the website that says it’s made & in stock. I’m told it should be here by my deadline. I email back asking what an estimated arrival time and if there is expedited shipping. Expedited shipping is $30 which I found to be ridiculous. I tell them I’m not paying that amount, I’m told they’ll put it to $15. I say no again because now it feels like a money grab. Since they are saying now the item is completed to be expedited shipped, I keep inquiring on the estimated arrival time as the order still says unfulfilled. They don’t answer my question at all and send me a blank email response. I asked for a refund as well especially since the order is not fulfilled, I’m ignored. I highly doubt I’ll be receiving this product. This just feels like a scam, I may contact my bank about fraud regarding this. I would stay away from this company.