Waste of thought
I ordered three bottles of perfume to try the company out. It wasn't expensive One of my perfumes arrived broken. I sent a video of me shaking the box of course, of course, why would I open it it’s shattered glass inside the box so I alerted customer service as soon as I received it they were like OK fine would you like a refund or a replacement? I said just give me a refund because I didn’t want to wait additional time then they got to telling I needed too open the box up and take pictures of the shattered glass. Why would I do that first off? Secondly, I sent a whole video of me shaking the box full of shattered glass unopened. I most definitely could have sent it back, but that’s not what they wanted.I just told him to keep the money. Apparently the company needs it more than I do. I wouldn’t bother or waste my time ever again.