Horrible customer service and worse shipping practices
K&F messed up when shipping my tripod, they forgot to include the APT # that was included in the order. When I reached out to them, after 3 weeks or waiting for my tripod to arrive, they noticed THEIR error and instead of just shipping me a new tripod, they made me wait till they received the incorrectly shipped tripod back at their China warehouse before shipping a replacement, even though tracking clearly showed it was being returned to them. As bad, they didn't ship it expedited so I waited a total of 7 weeks from when I placed my order, till I received the order. K&F saw nothing wrong with this and never even apologized for their mess up.